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Training Needs Analysis, Design, & Delivery

 

 

 

Training Needs Analysis

 

    Needs analysis is an important first step in identifying what the scope of any training should or should not be.  Typically, the analysis begins by asking the client to identify a certain set of behaviors that they want to have performed within the organization.  MRC will assess the competency of employees to determine the degree to which these employees are capable of performing in the desired fashion.  The "gap" between needed capability and present capability will provide the foundation for the scope of any training that is provided by the organization.  This training scope can be prepared to identify the objectives, content, timing, and stricture of future training within the organization.

 

    Training Needs Analysis provides a tool for providing relevant, non-redundant, and cost effective training. Misty River Consulting is prepared to assist you in this endeavor.

 

Comprehensive and Relevant Training Design

 

    Training can be designed from scratch to accomplish the training objectives. In addition, other "off the shelf" resources can be pulled together and tailored for your specific needs. For example, new “greenfield” facilities may need a comprehensive design approach to their technical and social training objectives depending on the technology and capability of vendors to provide needed component training. On the other hand, "off the shelf” resources can be pulled together and tailored to the specific training scope that your organization has in a much more cost-effective manner. Misty River Consulting (MRC) can and has done both.

 

Dynamic and Engaging Training Delivery

 

    Comprehensive training delivery is available from Misty River Consulting, that when combined with the appropriate organizational development work, leads to changes in behavior that improves overall organizational performance. Courses that MRC can provide can be custom designed or pulled together from multiple sources. "Train the Trainer" courses can be developed for all course work so that the organization has the self-sufficiency to carry on the training.

 

The Problem With Training

 

    Training in and by itself is usually a waste of time.  Training itself does not usually change the behavior of participants.  Implicitly, training can impart knowledge and/or develop skill, but without an accompanying behavioral expectation, a supporting infrastructure, and a set of behavioral reinforcers that enables the utilization of these new competencies, behavior will remain the same.

 

    Given this fact, training should be seen as one step in a larger process that focuses on changing behavior.  Work will have to done that includes:

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Identifying and articulating the behavioral expectation

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Identifying the need for and designing and delivering training that fills any competency gaps

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Identifying elements of the infrastructure (tools, time, systems, etc.) that are needed for the behavior to show up.

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Identifying the behavioral reinforcers that discourage as well as encourage the new behavior and taking action to remove or install them accordingly.

 

    If this process is put into place, real behavioral change is highly likely and quite rapid.  However, if one just uses training as the catalyst for change, usually the desired behavior will not show up.  Participants will not feel compelled to utilize their new skills or knowledge for many reasons that include:

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Their perception of what they are expected to do has not changed

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Tools or time to demonstrate the new behavior are not present

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The presence of peer pressure that defaults to the retention of the status quo

       

    As result, very little return on investment from training can be expected.  Remember, training is usually the easiest part to changing behavior when it is part of a larger process.  But, training is usually not the most significant step of that process of behavioral change.

 

 

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To Contact Misty River Consulting
Email:
misty@mistyriver.net
Phone:
(715) 687-8818
Fax:
(715) 339-3495
Address:
Misty River Consulting
EP 938 Hillside Street
Stratford, WI  54484
USA

 

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Copyright © 2006 Misty River Consulting
Last modified: April 21, 2006