Statistical Process Control Problem Solving Process

        by Donald A. Kerper

        Within this book, you will find everything (almost everything) that one might need to know to successfully use a data based and statistically oriented problem solving process.  From start to finish, this book is jammed with information that will help facilitate effective problem solving.

To Order

        Call Misty River Consulting at (715)-387-0718 or email misty@mistyriver.net

Table of Contents

Unit                 Content                                                                 

PREFACE

           Title Page

           Table of Contents

TEXT

1.         SPCPS Introduction

2.         SPCPS Case Studies

3.         Selecting and Defining the Problem

4.         Identifying and Assessing the Process

5.         Identifying Potential Causes

6.         Collecting Data

7.         The Concept of Variation

                        The Reality of Variation

                        The Implications of Variation

                        Process Capability

                        The Loss Function

8.         Analysis of Data

                        Pareto Chart

                        Scatter Plot

                        Run Chart

                        Average and Range

                        Histogram

                        Normal Curve and Standard Deviation

9.         Identifying and Implementing the Solution

                        Solution Alternative Brainstorming

                        Feasibility, Cost & Benefit Analysis

                        Action Planning

10.       Project Evaluation

11.       Monitoring the Improvement: Part 1

                        Introduction To Control Charts

                        Variable Control Charts

12.       Monitoring the Improvement: Part 2

                        Attribute Control Charts

                        Chart Interpretation

13.       Freezing the Improvement

14.       Other Applications

                        Other Applications

                        Conclusion

APPENDIX

                        Z Scores

                        Glossary of Terms

                        Other Resources

                        Book Listing  

To Order

        Call Misty River Consulting at (715)-387-0718 or email misty@mistyriver.net

Back to Top