Regarding Clients
We will serve our clients with fairness, integrity, competence, and objectivity, using a professional approach at all times, and placing the best interests of the client above all others.

We will treat all client information that is not public knowledge as confidential and will not take advantage of proprietary or privileged information, either for our firm’s use or for another client’s use, without the client’s specific permission.

We will avoid conflicts of interest, or the appearance of such, and will disclose to a client any circumstances or interests that might influence our judgment and objectivity.


Regarding Client Engagements
We will only accept assignments which we possess the expertise to perform, and will only assign staff with the requisite expertise.

We will ensure that before accepting any engagement, a mutual understanding of the objectives, scope, work plan, and fee arrangements has been established and that realistic expectations of the expected benefits and results of our services are known and clear.

We will offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.


Regarding Fees
We will agree in advance with a client on the basis for fees and expenses, and will charge fees and expenses that are reasonable, legitimate and commensurate with the services delivered and the responsibility accepted.

We will disclose to our clients in advance any fees or commissions that we receive for equipment, supplies or services we enjoy.

We will insure that our clients are fully aware of the costs/fees they incur with us so that the client is never surprised.


Regarding the Consulting Profession
We will respect the individual and corporate rights of clients and consulting colleagues, and will not use proprietary information or methodologies without permission.

We will represent the profession with integrity and professionalism in our relations with our clients, colleagues and the general public.