Change Management

The Strategic Behavioral Change Process

    Organizational behavior is the cumulative sum of individual behavior and therefore has to be addressed appropriately by the change agent.  Traditionally, training has been the single most used tool for changing behavior. Unfortunately, training, in and by itself, is very ineffective in changing organizational or individual behavior.

    Changing organizational and individual behavior is a comprehensive process that includes identifying the desired organizational and individual behaviors people are to perform and developing a change plan that leads to the new behaviors.  Secondly, the process includes developing the competency of all employees to perform the new behaviors through training.

    Thirdly, the process includes assessing and changing the infrastructure so that individuals are enabled and reinforced to perform in the desired fashion.  In addition, the process includes assessing and re engineering the organization’s work processes to insure that what is done is the right thing, being done in the right manner.  Finally, the process ends and begins anew by evaluating the success of the change process and changing it appropriately.

The Strategic Behavioral Change Model

The Strategic Behavioral Change Process                                     Misty River Consulting Services

    MRC’s Speaking, Training, and Facilitation Services

    MRC’s Assessment & Evaluation Services

    MRC’s Organizational Development and Training and Development Services

    MRC’s Coaching & Evaluation Services and Project Management Services

All of these services are systematically addressed to insure that people develop the competency to perform and are enabled and reinforced to perform in the desired fashion in a planned and controlled manner.  

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